A portal for industrial and commercial customers: hourly consumption, demand peaks, estimated bills and anomaly alerts.
Free on industrial tariffs
The first step in managing electricity cost is to see when and how much you consume. Akımer Enerji takes hourly data from remotely readable meters and presents it in the customer portal.
What is in the portal?
- Hourly, daily and monthly consumption charts
- Distribution across day, peak and night periods
- Demand peak (kW) and reactive energy alerts
- Estimated bill: cost visibility before month end
- Email alerts for abnormal consumption, such as a weekend rise
Why it matters
In industry, 10 - 15 percent of consumption can be shifted from peak to cheaper hours by arranging shift plans and machine start-up sequences. Seeing reactive energy penalties lets you calculate the payback of a compensation investment.
Is it included?
The portal is free on industrial and commercial tariffs; a limited version is offered to residential customers.
Scope of service
- Hourly consumption charts
- Estimated bill
- Anomaly alerts
- Reactive energy tracking
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Frequently asked questions
Will my power go off if I change supplier?
No. Changing supplier needs no physical work; the meter and grid stay the same. The power continues without interruption.
Whom should I call in a fault or outage?
Faults, outages and grid work are independent of the supplier; call the fault line of the distribution company in your region (186). The Akımer Enerji call centre handles bill and tariff questions.
How do I find out whether I am a free consumer?
The regulator announces the free-consumer limit every year. If your last 12 months of consumption exceed that limit you are a free consumer. You can take our eligibility test or ask our representative with your installation number. Final eligibility is determined from the distribution company's records.
How many days from application to switch?
Usually 7 - 15 days if your documents are complete. The switch happens at the start of the next billing period. You can follow the process step by step in the customer portal.
Which item on my bill will change?
Only the energy charge (TRY/kWh) varies by supplier. The distribution charge, taxes and funds and VAT are the same for all suppliers.